Privacy policy

Privacy Policy

Last Updated: April 11, 2026

INTER DEPEND ONLINE STORE operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a carefully curated shopping experience (the "Services"). INTER DEPEND ONLINE STORE is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise interact with the Services, or when you communicate with us in any other way. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will take precedence regarding the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "Personal Information," we refer to information that identifies or can reasonably be associated with you or another individual. Personal information does not include information that has been collected anonymously or anonymized so that it cannot identify an individual. Depending on how you use the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences derived from this personal information):

  • Contact Information: Includes your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: Includes credit card, debit card, financial account numbers, payment details, transaction details, payment methods, payment confirmations, and other payment-related details.

  • Account Information: Includes username, password, security questions, and various settings or preferences.

  • Transaction Information: Includes products you viewed, items added to your cart, items added to your wishlist, purchases, returns, exchanges, cancellations, and past transaction history.

  • Communications with Us: Includes information contained in your communications with us, such as when you contact customer support.

  • Device Information: Includes information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage Information: Includes information about your interactions with the Services (such as how and when you access the Services, navigation paths, etc.).

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from You: Such as when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.

  • Automatically Through the Services: Collected from your device when you use our products or services or visit our website, including through cookies and similar technologies.

  • From Our Service Providers: Who are engaged to provide certain technologies or who collect or process your personal information on our behalf.

  • From Our Partners and Other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us and the Services you use, we may use personal information for the following purposes:

  • Providing, Customizing, and Improving the Services: We use personal information to provide you with the Services. This includes fulfilling our contract with you, processing payments, handling orders, remembering your preferences and interested products, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing accounts, arranging shipments, facilitating returns and exchanges, enabling review postings, and providing a personalized shopping experience, such as recommending products based on purchase history. This may include using your personal information to better customize and improve the Services.

  • Marketing and Advertising: We use your personal information for marketing and promotional purposes. For example, sending marketing, advertising, and promotional updates via email, text message, or postal mail, or displaying online advertisements on the Services or other websites based on your history of viewed, purchased, or cart-added products or services.

  • Security and Fraud Prevention: We use your personal information to verify accounts, provide secure payment and shopping experiences, detect, investigate, and respond to potential fraudulent, unauthorized, illegal, dangerous, or malicious activities, protect public safety, and ensure the safety of the Services. If you use the Services to register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information with others.

  • Communicating with You: We use personal information to provide customer support, respond to you promptly, provide effective services, and maintain our business relationship with you.

  • Legal Reasons: We use your personal information to comply with applicable laws and respond to legitimate legal processes, including requests from law enforcement or government authorities. We also use it to participate in and investigate civil disclosure processes, potential or actual litigation, and other legal disputes, as well as to investigate and enforce potential violations of our Terms of Service and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • With business and marketing partners to provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising in partnership with third-party services based on your online activities across various merchants and websites. Our business and marketing partners use your information in accordance with their respective privacy policies. Depending on where you live, you may have the right to instruct us not to share your information for targeted advertising or marketing based on your online activities across different merchants and websites. You can exercise your right to opt out of these uses here.

  • When you instruct, request, or consent to us disclosing certain information to third parties (e.g., for shipping products or when using social media widgets or login integrations), we will disclose that information.

  • Within our affiliates or other corporate groups.

  • In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service and policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services is transmitted to and shared with Shopify and third parties, which may be located in countries other than your country of residence, to provide and improve the Services. Furthermore, to protect, expand, and improve our business, we use certain Shopify enhancement features that incorporate data and information obtained when you interact with our store, other merchants, and Shopify. To provide these enhancement features, Shopify may utilize personal information collected about your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to your requests to exercise your rights regarding the use of personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights regarding your personal information through the Shopify Privacy Portal Link.

External Service Websites and Links

The Services may contain links to websites or other online platforms operated by external services. If you follow links to sites that are not affiliated with or controlled by us, please review their privacy and security policies and other terms of service. We do not guarantee and accept no responsibility for the privacy, security, or accuracy, completeness, or reliability of information found on such sites. Information you provide in public or semi-public spaces, such as third-party social networking platforms, may be viewable by other users of the Services or users of that external service platform without restriction on its use by us or the external service. The inclusion of such links does not imply any endorsement or recommendation of the content, owners, or operators of those platforms, unless explicitly stated on the Services.

Children's Data

The Services are not directed to children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If your child has provided us with personal information and you are the parent or legal guardian, you may request the deletion of the information by contacting us using the information below. As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as defined under applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you transmit to us may not be secure during transit. We recommend that you refrain from using unsecure communication methods when transmitting highly sensitive or confidential information to us. The retention period for your personal information depends on various factors, such as maintaining your account, providing the Services, complying with legal obligations, resolving disputes, and enforcing other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and we may decline your request where permitted by law.

  • Right of Access / Right to Know: You may have the right to request access to the personal information we hold about you.

  • Right to Deletion: You may have the right to request the deletion of the personal information we hold about you.

  • Right to Correction: You may have the right to request the correction of inaccurate personal information we hold about you.

  • Right to Data Portability: You may have the right to receive a copy of the personal information we hold about you and, under certain circumstances and exceptions, request that it be transferred to an external service.

  • Right to Opt Out of the Sale or Sharing of Personal Information for Targeted Advertising: Depending on where you live, you may have the right to opt out of the "sale" or "sharing" of personal information for "targeted advertising" purposes, or the processing of personal information, as defined by applicable privacy laws. You can exercise your right to opt out of these uses here. Please note that if you visit our website with Global Privacy Control enabled on your device and browser, depending on where you live, it will be automatically treated as an opt-out request for that device and browser. If we are able to associate the transmitted signal with a specific Shopify account, we will apply the opt-out request to that account as well. To learn more about Global Privacy Control, please visit https://globalprivacycontrol.org/. We do not recognize other "Do Not Track" signals that may be sent from your web browser or device outside of the Global Privacy Control.

  • Managing Communication Preferences: We may send you promotional emails, but you can opt out of receiving them at any time by using the unsubscribe option displayed within the email. Even if you unsubscribe, we may still send you non-promotional emails, such as important updates regarding your account or orders.

If you reside in the United Kingdom or the European Economic Area (EEA), local exemptions or limitations may apply, and you may be able to exercise the following rights in addition to the rights listed above:

  • Right to Object to and Restrict Processing: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.

  • Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

You can exercise these rights where guided on the Services or by contacting us using the contact information below. To learn more about how Shopify uses your personal information and your rights, including rights regarding data processed by Shopify, please visit https://privacy.shopify.com/en.

We will not discriminate against you or treat you unfavorably for exercising any of these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an authorized agent to exercise rights on your behalf. Before accepting such a request from an authorized agent, the agent must submit documentation proving authorization from you, and we may also verify your identity directly with you. We will respond to your request within the timeframe required by applicable law.

Complaints

If you have complaints about our handling of personal information, please contact us at the address below. Depending on where you live, you may have the right to appeal our decision or file a complaint with your local data protection authority using the contact information below. In the European Economic Area (EEA), a list of responsible data protection supervisory authorities can be found here.

International Transfers

Please note that we may transfer, store, and process your personal information outside of your country of residence. When we transfer your personal information outside of the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by competent UK authorities, unless the destination country is recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operational practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us by email at cf@lenient.co.jp, call us at 050-1784-0929, or write to us at Minami-Aoyama 2-2-15, Win Aoyama Room 1214, Minato-ku, JP-13, 107-0062,